Hey there! Remember the last time you reached out to a company and got a robotic reply? Yeah, we hate that too. At lunarwaw, every email is read by a real person—often by our founder, who still replies to customer messages personally. It’s a tradition we started back in our early days, and honestly, it’s led to some of our best ideas.
Whether you’ve got a question, a suggestion, or just want to chat about that one product you’re obsessed with (we get it—we’re fans too), we’re all ears. Here’s how you can reach us:
Prefer typing? Our live chat is your best bet for quick answers during business hours. Or, if you’re old-school like some of us, fill out the contact form below. Either way, we promise—no canned responses, no runaround. Just real talk.
P.S. If you’re wondering why we’re called lunarwaw… well, that’s a story best told over email. Hint: It involves a midnight hike and a very persistent owl.